FAQs:

Q. What are the Bookstore’s business hours?

Q. Are all the products for sale in the store also for sale on the website?

A. We are constatnly working to update our online catalog with new items.  If you don't see something on our website, contact us and we'll help you find what you're looking for

Q. Can I Split Payment betweent my Student Charge Account and my credit card?

A. Yes! To split a payment on our website, email Bookstore@missouristate.edu before placing your order. 

Q. Does it matter which email address I use when I place an order?

A. We recommend you use the email address that is currently on file with the University.  This will help keep all of your purchasing activity together and cause less confusion should there be an issue with your order.

Q. How do I order or rent textbooks?

A. Enter your M# into our Course List Builder to recieve a list of all books required/suggested for your classes. You can also find your courses and enter your term & course information manually into the Course List Builder to select the books you want and add them to the cart. 

Shipping and Returns

Q. How do I return a product?

A. Please visit Shipping & Retuns for more information. 

Q. What is your standard shipping turnaround?

A. If an order is placed before 12:00 pm (Noon) CST and designated Next Day or Second Day delivery, it will be processed and shipped that afternoon.  All other orders will be processed the next business day.

Q. How long will it take for me to get my order?

A. Ground shipment orders are normally processed and shipped within one to two business days.  Shipping transit times are controlled by UPS and are based on distance.  Please refer to the UPS Outbound Transit map for ESTIMATED shipping times under normal conditions.  The Bookstore cannot guarantee delivery based on this schedule and provides this information only as a courtesy.  If you need your order by a certain date, please consider using Next Day or Second Day delivery.

Next Day and Second Day orders will be processed and shipped same day if the order is received by 12:00 pm (Noon) CST.

Q. How long does it take for in-store pickup orders to be ready?

A. You will be notified via email when your order is ready to be picked up. Please wait until you have received your email notification prior to coming to the Bookstore 

Online Orders can be picked up during store hours on Monday - Friday: 10 a.m. - 4 p.m.

Q. How can I track my order?

A. Just login to your account and select the Orders tab.  Select the order number to see the order details.  A section labeled "Tracking numbers" will be visible below the order total.  Click the link to go directly to UPS's website with tracking information.

Q. Do you ship internationally?

A. Yes, we ship orders to locations outside the United States.  International orders are subject to import duties and taxes.  Any additional charges for customs clearance must be borne by the purchaser (the one who ordered the product).  Contact your local customs office for further information.

 

Student Charge Information & Start Dates 

 

Spring Semester  |  December 1st

Summer Semester  |  May 1st

Fall Semester  |   July 1st

Students can charge textbooks, course materials, technology, and BearWear to their university charge account provided that the account is in good standing with the university. 

University policies normally limit students to a credit limit of $750 in charges at the Bookstore. This limit is subject to University Policy and can change at any time.

To split a payment on our website, email Bookstore@missouristate.edu before placing your order.

If you have any questions concerning Bookstore charges, please contact us at 417-836-5403 or Bookstore@MissouriState.edu. 

 

Coupons and Discounts

 

Q. I have a coupon code.  Can I use it on anything?

A. No, coupon codes cannot be used on gift cards, technology products, textbooks and other items as determined by the Bookstore staff.  Coupons are typically not good on already discounted merchandise.  We attempt to exclude all non-eligible products from the coupon.  If a coupon is used on a non-eligible product, the Bookstore may offer to sell the product to the customer at the regular price or to cancel the order.

Q. How do I obtain a coupon code?

A. Coupon codes are provided to members of our campus community for promotional and appreciation purposes.  Past examples of coupon codes are for new students, season ticket holders, or alumni groups.  The Bookstore reserves the right to discontinue a coupon without notice.  Coupons are monitored for use.  If a coupon is found to be used in a manner inconsistent with its purpose, the Bookstore may offer to remove the coupon from the order or to cancel the order.

Clothing Size Charts

Q. What size do I wear in Bearwear?

A. Sizes are industry standards and vary by vendor.  Any sizes other than Unisex will be labeled as such (i.e. Youth, Women's Junior Fit).

Infant

Size	Height	Weight
0-3 months	Up to 23 inches	Up to 12 pounds
3-6 months	14-26 inches	12.5-16 pounds
6-9 months	27-28 inches	16-18 pounds
12 months	29-30 inches	18-20 pounds
18 months	31-32 inches	20-24 pounds
24 months	33-36 inches	24-27 pounds

 

Toddler

Size	Height	Weight
2T	33-36 inches	25-28 pounds
3T	36-38 inches	29-32 pounds
4T	29-41 inches	33-37 pounds
5T	42-44 inches	37-40 pounds

 

Youth

Size	Height	Weight
S (6-8)	44-48 inches	52-67 pounds
M (10-12)	48-50 inches	68-92 pounds
L (14-16)	50-58 inches	92-115 pounds
XL (18-20)	58-64 inches	116-129 pounds

 

Women's Junior Fit

Size	Bust	Waist	Hips
S (0-2)	30-32	23-24	25-27
M (4-5)	32-33	25-26	28-30
L (6-7)	34-35	27-28	32-34
XL (8-9)	36-37	29-30	35-37

 

Women's

Size	Bust	Waist	Hips
S (6-8)	33-34	25-27	36-37
M (8-10)	35-37	27-29	38-39
L (12-14)	37-40	29-32	40-42
XL (14-16)	40-43	32-35	43-46

 

Unisex

Size	Chest	Waist	Hips
S	34-36	28-34	34-36
M	38-40	32-34	38-40
L	42-44	36-38	42-44
XL	46-48	40-42	45-47
XXL	50-52	44-46	48-50
XXXL	53+	47+	51+